Privacy Policy for Reflective Paths

I Gather The Following Information

When you book an appointment, I collect personal details such as your name, address, email, and telephone number. I use this information to identify you and contact you about the services you request.

While you use my website, I also collect technical information from your computer, such as your IP address, operating system, and browser details. I use this information to improve your experience on the website.

Consent

How do you provide consent?

When you provide your personal information to book an appointment or to contact me about my services, you give your consent for me to collect and use that information for the specified purpose.

I will not use your personal information for secondary purposes, such as marketing, unless you give me direct consent.

How can you withdraw your consent?

I must retain personal information and treatment notes for at least 7 years for legal reasons. After that, I will permanently delete your information. If you withdraw your consent during the 7-year period, I will archive your data and refrain from accessing or processing it, unless required for legal protection or by law.

If you contact me through the website but do not proceed with services, I will securely delete your details after 3 months. To withdraw your consent at any time, please email your request.

How can you access, update, or amend personal information?

You have the right to review, update, or amend any personal information I store about you or your therapy sessions. To do so, please send me an email with your request.

Disclosure

I may disclose your personal information if required by law or if you violate my Terms and Conditions of service.

Data Handling and Storage

I store all paper records in a locked filing cabinet. I store confidential digital information in a secure, encrypted cloud service. When I send confidential information over the internet, I use encryption and password protection. I also protect all electronic devices, laptops, phones, and tablets with passwords.

Third-Party Services

Third-party providers only collect, use, and disclose your information as needed to perform the services they offer. I recommend reading their privacy policies to understand how they handle your personal information. If a provider operates in a different jurisdiction, your information may fall under the laws of that jurisdiction.

Once you leave my website or access a third-party site or app, my Privacy Policy and Terms of Service no longer apply.

Changes To This Privacy Policy

I may modify this privacy policy at any time. All changes and clarifications take effect immediately upon posting them on my website. I will notify you of any material changes here so that you stay informed about what I collect, how I use your information, and when I might disclose it.

If another company acquires or merges with my business, I may transfer your information to the new owners so they can continue to provide the services you requested.

Questions and Contact Information

If you want to update, amend, or delete your information, or if you have any questions about how I collect, store, or use your information, please email me.

Legal Basis For Storing Data

Information is collected by Sangeeta Sharma in accordance with the guidelines set out in the General Data Protection Regulation (GDPR).

Sangeeta Sharma is registered with the Information Commissioners Office. Registration Reference: ZB858171.

Email: ssharma@reflectivepaths.com